ISO 9001:2008 & TL 9000

• TL9000 is a comprehensive QMS that requires robust process controls for organizations involved in telecommunications
• NHR TL9000 process controls encompass internal auditing, receiving, inspection, counterfeit abatement, equipment testing and configuration, refurbishment, inventory, packaging and shipping
• Highest international standard for telecom industry suppliers
• Fewer than 500 companies hold TL 9000 certification

Continuous monitoring & improvement with QuEST Forum membership

• NHR is a QuEST Forum voting member

What TL9000 Means to You

Unmatched Equipment Quality

• NHR holds supplier partners to higher quality requirements than other secondary market providers
• NHR pre-owned equipment works with an audited field technical failure rate of .8%, well below failure rates for OEM equipment

Operational Transparency

• NHR's performance data is subject to monthly third-party review and objectively verified

Total Confidence & Peace of Mind

• NHR products are subject to rigorous quality controls at every step

Network Hardware Expertise

• Focused on the telecommunications vertical, TL9000 requires operational expertise with provided equipment